Policies & Procedures

Registration Policy

Registration occurs within the centre. A $50 registration fee and a holding fee of $100 (both fees are non-refundable).  The holding fee goes toward your first months fee must accompany the following registration forms:

  1. Application
  2. Immunization Form & Record
  3. General Consent Form

Payments can be made by preauthorized payment (PAP) (PAP forms are available at the office), by cash, or by (post dated cheque).  Fees are due the 1st of each month.

Note: No refunds or deductions will be made for vacations, absenteeism due to illness or emergency center closures due to weather conditions.

One month written notice is required for withdrawal from any program. Parents are asked to telephone the centre if their child is absent due to illness.


Before registration, families are given a tour of the center and are encouraged to observe the program.  When registration is complete, families are encouraged to visit the center as often as they wish to enable their child to become familiar with the program, staff and peers.

 Parents may pick up their child at any time during the day. However, children will not be released to anyone who is not listed on the child release form without written permission.

Please Note: Children attending on a part-time basis will not participate in the entire curriculum.

Parent/Educator Meetings

Consultations may be arranged with the Supervisor at any time. Parents are always welcome at First Step Child Care Centre and should feel free to discuss with the Supervisor any concerns they may have.

Illness policy

Health and Safety Requirements

Prior to admission, parents are asked to complete their child’s medical form and to have a record of all immunizations.

Every precaution will be taken to ensure the safety of children attending; as such parents must call in if their child is out sick and to communicate the symptoms.

We are required by the Department of Health to keep this information on file.

We have created the following policy using both Community Services and Public Health Services Guidelines.  Please read over the following information carefully as it will be strictly enforced.

If your child has exhibited any of these symptoms please keep your child at home:

– Fever of 38.5°C (100°F) or higher

– Consecutive bouts of diarrhea

– Vomited within the past 24 hours

– Skin infection and or undiagnosed rash, eye infection.

– Signs of infectious disease Parasite related conditions (impetigo, scabies, head lice, etc.)

– Acute cold with running nose or eyes, sore throat has been on antibiotics for less than 24 hours.

Thank you for respect and consideration of teachers, other classmates and parents.

Your child may return to the centre when his/her health has returned back to the following: Fever has remained below 38.5 (100°F) for 24 hours without medication.

Child has had at least one normal bowel movement 24 hours has passed since last bout of vomiting.

  • A doctor has examined the child and he/she has received medical clearance for an infection or parasite related condition.


The Supervisor or Assistant Supervisor dispenses medications. Parents are asked to fill out medication forms in the office. Medications must be labeled with the child’s name and must be in the original containers.